Retail

CONNECT THE DOTS IN STEADILY CHANGING CONSUMER BEHAVIOR AND NEEDS. BUILD SMART OPERATIONS.

Retail and Consumer Goods industry is facing rapidly evolving consumer preferences and advancement in technology. Companies are faced with challenges to manage brand relevance and serve consumers across omni-channels providing an enhanced experience.

Smart supply chains and logistics are critical to being competitive in the marketplace. Data analytics and AI are providing speed to consumer and operations’ insights and are imperative.

At iRapidO, we provide comprehensive portfolio of solutions and services tailored to small, mid and large companies in the retail and consumer goods industry. We help you add competitive advantage, improve revenue growth, unlock insights from your data for smarter decision making.

DRIVE CUSTOMER EXPERIENCES

AI led personalized customer experiences delivered across omni-channels supported with digital self-service, humans and AI agents. Smart upsell and cross-sell delivered.

SMART SUPPLY CHAIN

Timely and successful deliveries, improved cost control and optimized logistics. Manage and build lasting vendor relationships.

TECHNOLOGY SERVICES

24/7 mission-critical IT support and maintenance services and solutions ranging from identity and access governance, data protection, risk & compliance, threat management and mitigation (application, network & mobile), cyber security monitoring & management, and IT Infrastructure support/helpdesk.

AI AND DATA

Enterprise data management (structured and unstructured), strategy to migrate siloed and legacy data, data platform modernization. Data Insights across all enterprise operations.

WHY RETAIL COMPANIES ARE OUTSOURCING SERVICES TO iRapidO?

At iRapidO, we provide back-office operations to Small, Mid-sized and Large retail companies. Our smart operations realize your roadmap for innovation, transformation and business growth.

Retail Domain Expertize

Highly experienced team of professionals that have worked with global retail brands.

Future-ready Business Operations

Leverage process automation and AI for continuous process improvement, Business and Customer Insights and Experience.

Lower Cost of Operations

Reduce expenses without compromising on quality.

Stringent Physical and Cyber Security

Secure operations for People, IP and Data protection.

Customized solutions for retail businesses, chains and stores of all sizes

Cost effective and flexible engagement models that fit all types of business requirement.

24x7x365 operations

Round the clock support for all your critical business needs.

Governance and Regulatory Compliance

Stringent adherence to GRC policies and periodic mandatory reporting.

Rapid scale up

We help you deal with volume and business spikes efficiently and with skilled resources.

Consult with our Retail Domain Expert

Get personalized insights tailored to your business needs. Our experts are here to guide you every step of the way.

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