INSURANCE

BUILDING HUMAN-CENTERED INSURANCE OPERATIONS WITH HIGHER PRODUCTIVITY AND INTUITIVE EXPERIENCES.

Insurance industry is facing fast evolving market dynamics impacted by multi-channel consumer engagement digital storefronts and technological innovations such as automation, data analytics, cloud and AI.

The Next Generation Firms are already embracing Digital Transformation, Data Analytics, Artificial Intelligence (AI) and Blockchain technology. The need for new skills is leading innovative firms to the path of geographically and also globally distributed operations.

At iRapidO, we combine highly experienced, trained and certified team of insurance professionals with AI centered solutions leading to personalized and loyalty inspiring customer experiences across channels, improved claims processing rates and accuracy and increased revenue realization.

We offer customized solutions and services for Property and Casualty (P&C), Life and Annuity, and Insurance Third-Party Administrators (TPAs) and Brokers.

CLAIMS MANAGEMENT

We offer end-to-end claims management services. From automation to seamless claims processing, we elevate customer experience and improve retention and loyalty.

POLICY ADMINISTRATION

Our support services for new policies and renewals start with sales support to essential policy data capture, underwriting, quote, customer enquiries management to policy issue.

INSURANCE SHARED SERVICES

Our shared services address most critical element of your business operations: document management. We offer cutting edge solutions from mailrooms to lockboxes, helpdesk and more..

CUSTOMER ACQUISITION SERVICES

We provide omnichannel lead generation and new customer acquisition services using AI to identify and service customer clusters and behaviors with smart upsell and cross-sell.

FINANCE AND ACCOUNTING SERVICES

We offer comprehensive finance and accounting services. Our team provides accurate bookkeeping, budgeting, and financial reporting.

WHY INSURANCE COMPANIES ARE OUTSOURCING SERVICES TO iRapidO?

At iRapidO, we do more than provide back-office insurance support—we act as an integral part of your operations. With deep insurance domain expertise, a skilled team, and robust compliance processes, we help insurers enhance efficiency, reduce costs, and deliver exceptional customer service.

Insurance Domain
Expertise

Deep knowledge to handle all your insurance processes effectively.

24x7x365 operations

Continuous support to keep your operations running smoothly.

Lower Cost of Operations

Reduce expenses without compromising on quality.

Experienced, trained and certified team of Insurance professionals

Skilled experts committed to delivering quality service.

Flexible Engagement
Models

Choose service models that fit your business best.

Rapid scale up

Accelerating growth with rapid scale-up strategies for maximum impact.

Process Automation

Save time and reduce errors with automated workflows.

Continuous Training and Skills Upgrade

Keep your team up-to-date with regular trainings.

Stringent Data Security

Protect sensitive information with robust security protocols.

Regulatory Compliance

Ensuring adherence to all regulatory requirements with precision and expertise.

Consult with our industry Expert

Get personalized insights tailored to your business needs. Our experts are here to guide you every step of the way.

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