About Us

Experience a new dimension of digital excellence.

iRapidO is a global Business Process Management (BPM) organization enabling transformation through customer-centric back-office operations, innovative technology, and a highly trained global workforce. We work with companies of all sizes—startups, mid-sized businesses, and global enterprises—to drive efficiency, reduce costs, and improve customer experience.

Our Story

Building TRUST is of paramount importance in today’s distributed workplace and operations. We are passionate about DATA SECURITY and regulatory COMPLIANCE. iRapidO has invested in appropriate certifications and technology to protect information and intellectual property (ISO 27001, SOX, GDPR and more).

Our Mission

To deliver process excellence that drives client success by aligning people, process, and technology for long-term growth.

Our Vision

To be the most trusted global BPM partner by enabling businesses to scale faster, improve outcomes, and delight customers worldwide.

Where Value Meets Efficiency

We offer competitive pricing backed by a commitment to performance, quality, and security. Our solutions are designed to be flexible, scalable, and aligned to your business goals.

Our success, echoed by our clients

Our clients share their experiences of transformation and growth. Unfiltered feedback and the true testament to our service quality.

I always had nightmares as our monthly board meeting approached, since closing the book of accounts in time, was always an issue. Being in the Bay area, we saw trained staff leaving for the tech companies, so I was always training new staff on our accounting systems. All of these have been things of the past ever since we started working with iRapidO. CFO of a leading Chain of Convenience stores and Gas Stations San Francisco, CA

CFO of a leading Chain of Convenience stores and Gas Stations

San Francisco, CA

What started as a single remote hire has grown into a fully integrated offshore team supporting multiple functions. The quality of talent, responsiveness, and ease of collaboration have been exceptional. It’s been a key driver of our growth.

Multi-Unit Franchise Owner

New York City, NY

The Lists database team at iRapidO is an integral part of our marketing operations. They get us the right target audience. All we need to do is give them information about our product and who the target audience is and they do the rest. They also run the email campaigns. We have seen a major increase in leads from our website ever since we engaged the iRapidO team.

Special Interest Publication - Group Publisher

Boston, MA

The biggest fear with outsourcing is the ‘us vs. them’ mentality. With iRapidO, that barrier never existed. They’ve integrated so seamlessly into our culture that I often forget they aren’t in the office with us. Whether it's a last-minute project or a complex workflow shift, their responsiveness is unmatched. They aren't just a service provider; they have become our secret weapon for sustainable scalability. What started as an experiment with one of our companies has now been introduced to our entire portfolio.

Managing Partner, PE firm

Nashville, TN

I used to spend twenty hours a week on administrative bottlenecks that kept me away from high-level decision-making. iRapidO took over those back-office complexities with such efficiency that I reclaimed my calendar almost overnight. They’ve streamlined our documentation and compliance processes to the point where they run on autopilot. It’s given me the freedom to actually lead my company again.

COO of a chain of Dermatology Centers,

Bay Area, CA